Complaints Procedure
We make every effort to give the best service possible to everyone who attends our practice. We are aware however that things can go wrong leading to a patient feeling that they have a genuine cause for complaint.
If this is so we would wish to settle the matter amicably and as quickly as possibly. Your complaint should be addressed to our practice manager, Mrs E Simpson.
We operate a complaints procedure as laid down by the NHS in Scotland. A full copy of our complaints procedure is available on request from reception.